Representatives are available by phone M-F, 8AM–5PM EST, or by email 24 hours a day 7 days a week. If it is past our phone hours, please use the Contact Us page or send an email to support@RestaurantTory.com. You may also connect to customer support via the live chat button on our page. Please have your Order details available when you call so we can retrieve your account information quickly.
Our return process is simple and easy. Please look through our return policy listed here. Feel free to give us a call at 484-785-8679 and we will walk you through the process.
We aim to ship every order we receive as quickly as possible. You can view our shipping policies and frequently asked questions here. If you still have further questions, one of our live customer service representatives will be happy to help you.
We appreciate feedback. It helps us correct any issues while maintaining a high level of customer satisfaction and service. We strive to better our website and shipping department every day.
Please let us know how we are doing by sending us an email. Thanks again for shopping with us and we hope to see you again soon!